SAFETY AND
SECURITY

Guided by the Group’s Occupational Safety and Health Policy, we place utmost importance in maintaining a safe and harmonious workplace environment for our employees. To this end, Top Glove has in place various initiatives.

TG SAFETY DAY

In conjunction with World Day for Safety & Health at Work which was celebrated by the International Labour Organisation annually, Top Glove organised its very own TG Safety Day on 28 April 2022.
The purpose of this event was to promote safety, health and decent work conditions, especially among employees and contractors working at Top Glove, with the theme ‘Let’s Act Together to Build a Positive Safety and Healthy Culture’.
During the event, the Safety & Health Department introduced the Life Saving Rules which consists of safety rules to ensure the safety and health of Top Glove employees while at home and at work. Two guest speakers were invited from Department of Safety and Health (DOSH) and Top Glove Global Doctors (TGGD) to give talks on ‘Employer and Employee Responsibilities Toward Accident Prevention at Workplace’. The event was concluded successfully and Top Glove accorded deep appreciation to the local authority, DOSH for their knowledge sharing to Top Glove Group of Companies.
To further instill the commitment on safety and health, led by the Safety and Health Department; the Top Glove Management Team, Joint Manufacturing Council representative, all Heads of Department and TGGD doctors pledged on the implementation and enforcement of safety and health in Top Glove.

ZERO HARM PROGRAMME

The Zero Harm culture has been at Top Glove as an additional initiative, over and above complying with safety and health requirements set out by the Department of Health and Safety (DOSH). With the assistance of TGGD, 20 factories have implemented the culture (with a designated first aid corner equipped with cardiac emergency, immobilisation, stabiliser and mobiliser equipment). Nevertheless, all factories have a trained First Responder and Safety Officer who will work in tandem with a 24 hour emergency response team from TGGD under the Safety Health Emergency Preparedness Programme. An ambulance located at TGGD, a 10-minute drive to Top Glove’s Klang factories is also on standby to respond to any emergency.

AUXILIARY POLICE

Top Glove is the only private company in Malaysia to have our own team of auxiliary police (or Polis Bantuan). Polis Bantuan are posted at all of Top Glove’s premises in Malaysia including factories and hostels. They frequently patrol Top Glove’s vicinity to ensure constant safety and security for employees and the surrounding community. Officers also provide additional safety for workers as they commute to and from the workplace and control traffic during peak hours.

A team of Top Glove’s Auxiliary police 1

An auxiliary police posted at the women’s hostel to ensure the safety and security of our employees

A team of Top Glove’s Auxiliary police 3

An auxiliary police posted at the women’s hostel to ensure the safety and security of our employees 4

A team of Top Glove’s Auxiliary police 5

PROGRAMMES

We had organised several hands-on programmes for our employees to cultivate and raise the awareness that safety and health is the top priority at work. The programmes, which were conducted by Top Glove Global Doctors (TGGD) Senior Resident Doctor and Medical Assistants include:

Safety Health Emergency Preparedness Program

Emergency Medical

First Aid, CPR & AED Training

Hand Sanitizer

HAZMAT training

Road safety campaign (with the Malaysian Road Safety Department (JKJR), BOMBA, Malaysian Transport Department (JPJ) and Tengku Ampuan Rahimah Hospital)

MEDICAL CARE

TG-medical-care

TGGD Medical & Dental Clinic is a partnership between Top Glove and Global Doctors. Located at Top Glove Tower, it aims to provide high quality primary care, specialist and dental services to Top Glove employees as well as the community in Setia Alam. Top Glove also has medical clinics located at our factories in Klang and Banting, to ensure fast responses in case of emergencies. As part of the staff health management programme, employees are entitled to free annual health screening and dental scaling.

SAFETY DATA AND TARGETS

  • FY2022 accident rate: 2.99 per 1,000 workers

    Medium term target: To reduce accident rate by 14% to 2.77 per 1,000 workers in FY2025 (against FY2021)

  • Our strategies towards achieving these targets include:
    1.     Promoting the concept of Plan, Do, Check, Act (PDCA)  and continuous improvement on safety and health across
    all levels in the organisation.
    2. Focusing on engineering control to reduce safety and health risks
    3. Strengthening the safety and health training program
    4. Enhance Contractor Management System
    5. Continuous audits and inspections

CYBERSECURITY

Top Glove has invested in IT security systems and the development of cybersecurity policies and procedures that comply with best practices to address the occurrence of fraud cases. We have intensified efforts to educate stakeholders on the importance of cybersecurity, to avoid cases such as “man-in-the-middle” compromises, leading to invoice fraud and monetary loss.

​​​​​​Cyber security is also a key agenda item discussed during quarterly Board of Directors meetings, towards identifying the possible causes, impacts, existing controls in place and proposed mitigation or action plans. It is oversighted by Board Risk and Investment Committe Chairman Datuk Noripah Kamso and the General Manager of the IT team, who oversees the cybersecurity strategy as well as leads the company to be more advanced in its digitalisation journey.
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Top Glove grants its clients/users the permission to access and amend their data in the corporate website, such as TG eBuys. User have the rights to access and rectify their individual data.

Identified cyber security issues are assessed based on the risk assessment methodology provided by the Risk Management Department, for onward action towards solving or improving these issues. The risk details are also discussed in the Risk Management meeting on quarterly basis.

IT service desk is established to keep operations running smoothly which handles everything from individual technical problems to troubleshooting system outages, providing a single point of contact for IT users to conveniently interact with the organization’s IT teams. Top Glove employees will raise incidents through the service desk system which will be attended by 1st level engineer and based on the severity of the incident, it is then escalated to the dedicated IT team to be troubleshooted further and might also require the assistance from vendor.

Top Glove has engaged with SIRIM (Malaysia’s certification body) to obtain the ISO certification. The standard which has been covered is IS0 27001:2013 that emphasis on Information Security Management System. It specifies the requirements for establishing, implementing, maintaining, and continually improving an information security management system within the context of the organization. IT developed the procedures & comply in order to align with the certification requirement such as physical & environmental security, information security, and access control. SIRIM will be conducting surveillance audit annually to ensure that the policies and practices adhere to the ISO 27001:2013 standard.
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The awareness regarding cybersecurity is communicated via various methods such as email, phishing test, training by internal security personnel and external experts to Top Glove employees.