Do not lose our shareholders’ money
Do not lose our health
Do not lose our temper
Do not lose our customer
Good health and good day Top Glove colleagues and friends,
The year 2021 was, without a doubt, one of the most challenging years, not just for Top Glove, but also for the business fraternity as a whole. The year not only brought incommunicable challenges but also advanced opportunities for every man and woman across the world. With the continuing pandemic variants, to the volatile weather patterns, and the daily struggles of families in making ends meet, the world we live in today tell us one thing with clarity: we live in a new normal and a new world order. It is telling us that doing business the same old way no longer works and we must possess strong foresight and market intelligence if we are to remain competitive. We need to foresee scenarios that could affect our business and plan ahead; and not simply react when it happens.
Challenging times test our resolute/staying power and this applies in business as well.
The year 2021 presented many opportunities for Top Glove to improve. We strengthened our human resource and employee welfare, which garnered several recognitions. We also strengthened our initiatives in Environmental, Social and Governance (ESG) where we embarked on new projects and collaborations. We received recognition for these initiatives too. The work of our board of directors, trustees of our shareholders, in strengthening our governance can be seen in our risk management, management and board oversights, in audit, in whistleblowing as well as in our anti corruption and anti bribery governance work.
Further, we made a pledge to align our business commitments to United Nations Guiding Principles in Business and Human Rights (UNGP BHR) on the 10th of December 2021. These initiatives could not have come to fruition if we had not faced challenges in our business journey. We often remind ourselves to look at every challenge as a gift, every complaint against us as a platform to improve and every seeming roadblock as a path to growth. We have always propagated positive thinking in all that we do.
What is of importance however is, no matter the success and/or challenges we face as a business, we must never lose our purpose and business direction. We are here to make lives of the people we serve better through our healthcare and wellness products. We must deliver this trust with honesty, integrity and transparency. We can only do so if we honour our own wellbeing by keeping ourselves healthy mentally, physically and financially.
We are filled with much optimism for the year 2022. Every day provides us the opportunity to do better and make a positive influence. It provides us an opportunity to learn new things and grow individually and as a business too. We have had the privilege of working with many talented colleagues and partners in overcoming challenges and building new opportunities in 2021.
We are immensely humbled and proud that communities and societies around the world continue to trust our brand and use our products. Top Glove can only succeed and grow, if all our stakeholders succeed. Our business can only be sustainable if we continue to add value and build trust with our stakeholders and produce relevant products and services for the times, and for our changing stakeholder needs.
It is with this foresight and purpose that we at Top Glove wish you a Happy New Year and a year of much prosperity, good health and peace.
TOP GLOVE, TOP QUALITY, TOP EFFICIENCY, GOOD HEALTH, SAFETY FIRST & BE HONEST
Tan Sri Dr Lim Wee Chai
1st January 2022