Governance

Focusing on the welfare and well-being of workers, the Independent Directors engage with workers quarterly to listen to the feedback and issues of workers so that they could offer assistance. The 1st Engagement Session between Top Glove’s Independent Directors and Foreign Workers’ Representatives with the presence of the management kick-started on 9 March 2021, with six workers representatives from two different nationalities i.e. Nepal & Bangladesh. Various workers related issues were discussed in every quarter engagement, which include accommodation, grievance procedures & complaints processes, awareness on workplace bullying & sexual harassment.

The Top Glove Independent Directors "zoomed in” the morning on Thursday, 29th July 2021, to Top Glove’s PIKAS programme, as part of their 3rd Engagement Session with Workers. During the session, they spoke with workers about how they were faring during this time, and about the vaccination process. They also had a virtual tour of the PPVIN and spoke with two of the doctors on duty, who had praised Top Glove’s PIKAS programme, citing the exemplary teamwork and collaboration between the doctors and Top Glove volunteers. At the end of the virtual visit to the PIKAS programme, the directors expressed great satisfaction over the employees’ vaccination programme and commended its progress.

Top Glove has engaged with SIRIM (Malaysia’s certification body) to obtain the ISO certification. The standard which has been covered is IS0 27001:2013 that emphasis on Information Security Management System. It specifies the requirements for establishing, implementing, maintaining, and continually improving an information security management system within the context of the organization. The training was conducted by SIRIM virtually to the IT staff due to the pandemic period and travel restrictions. IT developed the procedures & comply in order to align with the certification requirement such as physical & environmental security, information security, and access control. SIRIM conducted an audit virtually with the respective IT teams to ensure that the policies and practices adhere to the ISO 27001:2013 standard.