Focusing on the welfare and well-being of workers, the Independent Directors engage with workers quarterly to listen to the feedback and issues of workers so that they could offer assistance. The 1st Engagement Session between Top Glove’s Independent Directors and Foreign Workers’ Representatives with the presence of the management kick-started on 9 March 2021, with six workers representatives from two different nationalities i.e. Nepal & Bangladesh. Various workers related issues were discussed in every quarter engagement, which include accommodation, grievance procedures & complaints processes, awareness on workplace bullying & sexual harassment.
The Top Glove Independent Directors "zoomed in” the morning on Thursday, 29th July 2021, to Top Glove’s PIKAS programme, as part of their 3rd Engagement Session with Workers. During the session, they spoke with workers about how they were faring during this time, and about the vaccination process.
They also had a virtual tour of the PPVIN and spoke with two of the doctors on duty, who had praised Top Glove’s PIKAS programme, citing the exemplary teamwork and collaboration between the doctors and Top Glove volunteers.
At the end of the virtual visit to the PIKAS programme, the directors expressed great satisfaction over the employees’ vaccination programme and commended its progress.
Top Glove has engaged with SIRIM (Malaysia’s certification body) to obtain the ISO certification. The standard which has been covered is IS0 27001:2013 that emphasis on Information Security Management System. It specifies the requirements for establishing, implementing, maintaining, and continually improving an information security management system within the context of the organization. The training was conducted by SIRIM virtually to the IT staff due to the pandemic period and travel restrictions. IT developed the procedures & comply in order to align with the certification requirement such as physical & environmental security, information security, and access control. SIRIM conducted an audit virtually with the respective IT teams to ensure that the policies and practices adhere to the ISO 27001:2013 standard.
Towards further ensuring that the Company’s sustainability goals are advanced, Management is held accountable for the achievement of these goals, with executive compensation tied in with the managing of identified material Environmental, Social & Governance (ESG) issues.
To this end, 40% of their Key Performance Indicators (KPIs) are related to the Social & Environmental pillar and aligned with the Group’s top 5 material issues. The ESG metrics used to determine executive compensation include:
No | ESG Metric | Performance Indicator |
---|---|---|
1 | Product quality & safety | Customer complaint rate |
2 | Occupational health & safety | Occupational accident rate |
3 | Talent retention | Top performing employee turnover rate |
4 | Labour management | Social compliance audit |
5 | Carbon emission (associated from FY2022 onwards) | Scope 1 & 2 emission intensity reduction |
From FY2022, in tandem with the Group’s commitment to address climate change issue aggressively, carbon emission reduction incorporated as a Group KPI and will also be associated with executive compensation.
Tax Principles & Strategy Top Glove has outlined clear and sustainable tax strategies, articulating the following commitments:
As the world’s largest manufacturer of gloves, Top Glove is
committed to demonstrate our top quality, environmental and
safety performance in order to drive continuous improvement
across our manufacturing business. We uphold our commitment
towards Environmental, Social and Governance aspects through
certifying our factories with various management system and
product certification.
Below is the list of our applicable management system and
product certification.
a. Management System Certification
No | Type of Management System Certification | Year of Certifiedsince |
---|---|---|
1 | ISO 13485 Quality Management System for Medical Device | 1999 |
2 | HACCP Hazard Analysis Critical Control Point | 2005 |
3 | ISO 9001 Quality Management System | 2005 |
4 | ISO 14001 Environmental Management System | 2012 |
5 | ISO 37001 Anti Bribery Management System 2 | 2017 |
6 | MDSAP Medical Device Single Audit Program | 2018 |
7 | ISO 18788 Security Operational Management System | 2019 |
8 | BRC British Retail Consortium | 2019 |
9 | ISO 27001 Information Security Management System | 2020 |
10 | FSC Forest Stewardship Council | 2020 |
11 | ISO 45001 Occupational & Health and Safety Management System | 2021 |
12 | ISO 22716 Good Manufacturing Practices for Cosmetics. | 2021 |
b. Product Certification
No | Type of Product Certification |
---|---|
1 | USA FDA 510K |
2 | Malaysia Rubber Board SMG Certificate |
3 | Malaysia JAKIM Halal Certificate |
4 | SGS UK EU MDD 93/42/EEC CE |
5 | SATRA EC Type Examination Certificate |
6 | Health Canada Medical Device License |
7 | Canada CGSB Certificate |
8 | Malaysia Medical Device Registration Certificate |
9 | China Registration Certificate for Medical Device, NMPA |
10 | Japan Registration Certificate of Foreign Medical Device Manufacturer |
11 | Russia Registration Certificate for a Medical Device |
12 | Saudi Arabia Medical Device Marketing Authorization |
Top Glove Corporation Bhd’s Anti Bribery Management System (ABMS) ISO 37001: 2016 is audited by external auditor, SIRIM QAS International and the management devotedly extend and expand the ABMS scope and implementation to its subsidiaries since FY2020. The ISO 37001 audit is performed annually throughout 3 years of certificate validity audit involving all core departments from headquarters to factory level.
W.H.I.T.E [5 Healthy Wells, Honesty, Integrity, Transparency and Educate] is one of the trademark introduced by the Top Management in its determination to combat bribery and corruption among its internal and external stakeholders. Started since 2019 by having awareness roadshow on MACC Corporate Liability Section 17A and anti-corruption initiatives covering Malaysian and Thailand factories, several programs are initiated under W.H.I.T.E’s umbrella. The programs includes: